Terms of Service

Last Updated: 28 December 2025

Welcome to Emerald Quartz Hotel & Casino. By accessing our website or visiting our resort, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. Age Restriction

Emerald Quartz Hotel & Casino is an 18+ adult-only resort. Use of our casino facilities and booking of accommodations are strictly limited to individuals who are 18 years of age or older. Valid government-issued photo identification is required upon entry and check-in.

2. Reservations and Cancellations

All reservations are subject to availability and confirmation.
A valid credit card is required to guarantee your booking.
Cancellation policies vary by rate type. Please refer to your booking confirmation for specific details.
We reserve the right to cancel reservations due to unforeseen circumstances or errors in pricing.

3. Casino Rules

All gaming activities are subject to the rules and regulations of the Alberta Gaming, Liquor and Cannabis Commission (AGLC).
We promote responsible gaming. Any individual showing signs of problem gambling or intoxication may be denied service and asked to leave regarding our responsible gaming policies.
Photography and video recording are strictly prohibited on the casino floor.

4. User Conduct

You agree not to use our website or services for any unlawful purpose or in any way that could damage, disable, or impair our operations. Harassment of staff or other guests will not be tolerated and may result in immediate eviction from the property without refund.

5. Limitation of Liability

Emerald Quartz Hotel & Casino shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our website or your stay at our resort, except where required by law.

6. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes specific acceptance of the modified terms.

7. Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

Emerald Quartz Hotel & Casino
6210 Andrews Loop SW
Edmonton, AB T6W 1A4, Canada
Email: legal@emerald-quartz-hotel-casino.com
Phone: +1 (825) 318-7449

Commitment to Responsibility

We are dedicated to providing a safe environment. Identity verification is required for all casino patrons.

18+ Policy: Gambling areas are restricted to adults in accordance with local regulations.