Responsible Gaming

Last Updated: 02 January 2026

At Emerald Quartz Hotel & Casino, we believe that gaming should be a fun and entertaining experience. We are strictly committed to providing a safe environment and helping our guests make informed decisions about their play.

Playing it Safe

To ensure your time with us remains enjoyable, we recommend the following tips:

• Set a budget: Decide how much you are willing to spend before you start playing and stick to it.
• Set a time limit: Balance your gaming with other activities during your stay.
• Play for fun: Treat specific losses as the cost of entertainment, not as a challenge to win back money.
• Know the games: Understand the odds and how the games work before you play.

Signs of Problem Gambling

It's important to recognize the signs that gambling may be becoming a problem. These can include:

• Gambling to escape problems or negative feelings.
• Lying to family or friends about how much time or money is spent on gambling.
• Feeling unable to stop playing, even when you want to.
• Borrowing money or selling possessions to gamble.

Resources for Help

If you or someone you know is struggling with gambling, help is available. We partner with GameSense and the Alberta Health Services Addiction Helpline to provide support.

• GameSense Info Centres: Located on our casino floor, staffed by advisors who can answer questions and provide resources.
• Alberta Health Services Addiction Helpline: Call 1-866-332-2322 (Toll-free, 24/7).
• Self-Exclusion Program: We offer a voluntary self-exclusion program for those who wish to take a break from gaming.